Wholesale Policy

PetSett Wholesale Policy

Welcome to PetSett's Wholesale Policy page. We're excited to partner with retailers, veterinary clinics, and pet businesses to offer our high-quality pet supplies at wholesale prices. Our goal is to make the process of stocking your business with the best products for pets both simple and beneficial. Below, you'll find our wholesale policy, including how to apply, order minimums, pricing, and other important details.

Wholesale Account Application

To be eligible for a wholesale account with PetSett, you must operate a retail business, veterinary clinic, pet grooming service, or similar pet-related business. A valid business license and/or resale certificate is required.

Application Process:

  1. Complete the wholesale account application form on our website.
  2. Submit a copy of your business license or resale certificate.
  3. Allow up to 5-7 business days for your application to be reviewed. We will notify you via email once your account has been approved.

Wholesale Order Requirements

Minimum Order:
We have a minimum order requirement of $500 for wholesale purchases to ensure the best value for both our partners and PetSett.

Order Placement:
Once your wholesale account is approved, you can place orders directly through our wholesale portal or by contacting our wholesale team at wholesale@petsett.com.

Payment Terms:
Payment for wholesale orders is required upfront. We accept major credit cards, PayPal, and bank transfers. Net terms may be available for established accounts subject to credit approval.

Pricing and Discounts

Wholesale Pricing:
Approved wholesale accounts will have access to our wholesale pricing, which offers a significant discount off the retail price. The specific discount varies by product category.

Volume Discounts:
Additional volume discounts may be available for large orders. Please contact our wholesale team for more details.

Shipping and Handling

Shipping Costs:
Shipping costs are calculated based on the weight and volume of the order, as well as the shipping destination. Wholesale orders do not qualify for free shipping promotions.

Lead Time:
Please allow 2-4 weeks for processing and shipping of wholesale orders, depending on order size and product availability.

International Orders:
We can ship wholesale orders internationally, but additional shipping fees, taxes, and customs duties may apply.

Returns and Exchanges

Wholesale Returns:
All wholesale sales are final. Returns or exchanges are only accepted in the case of defective merchandise reported within 7 days of receipt.

Damaged Items:
Please inspect all shipments immediately upon arrival. Contact PetSett at wholesale@petsett.com within 5 days of receipt to report any damaged items. Replacement items will be sent for damaged or defective products.

Product Quality and Compliance

All PetSett products are guaranteed to be of high quality and in compliance with relevant pet safety standards. We ensure that our products are ethically sourced and meet the requirements set forth by pet safety and regulatory agencies.

Contact Information

For any questions regarding our wholesale policy, application process, or for assistance with placing an order, please contact our wholesale team:

We look forward to building a successful partnership with you and supporting your business with our range of pet supplies. Thank you for choosing PetSett as your wholesale partner!